Shipping policy

Shipping Policy

Thank you for shopping with Khaas. We are committed to delivering your orders safely and as quickly as possible across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • For online payments, orders are processed after payment verification.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–5 business days
  • Other Cities & Remote Areas: 3–7 business days

Delivery times may vary depending on your location and courier service availability.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

We may also offer Free Shipping on selected products or promotional offers.

Order Tracking

Once your order has been shipped, you will receive tracking details (where available) so you can monitor your shipment.

Delivery Information

Please ensure your shipping address and contact number are accurate when placing your order. Incorrect or incomplete information may result in delays or failed deliveries.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most areas of Pakistan.

Please ensure someone is available to receive the order and make the payment at the time of delivery.

Delivery Delays

While we aim to deliver your order within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service delays
  • High order volumes
  • Unforeseen circumstances beyond our control

We appreciate your patience and understanding in such situations.

Failed Delivery

If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be returned or cancelled. Our team may contact you to arrange a new delivery if possible.

Need Assistance?

If you have any questions regarding your shipment or delivery, feel free to contact us.

WhatsApp: 0317-0672119

Email: business13577@gmail.com

Location: Lahore, Punjab, Pakistan