Terms of service

Terms & Conditions

Welcome to Khaas. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

Khaas reserves the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products & Pricing

We strive to provide accurate product descriptions, images, and pricing. However, errors may occasionally occur. We reserve the right to correct any errors, update product information, or cancel orders if necessary.

Product colours may vary slightly due to different screen settings and lighting conditions.

3. Orders

Once an order is placed, you will receive an order confirmation.

We reserve the right to refuse or cancel any order due to:

  • Incorrect pricing or product information
  • Product unavailability
  • Suspected fraudulent activity
  • Incomplete or incorrect customer information

4. Payments

We currently accept:

  • Cash on Delivery (COD)
  • Easypaisa
  • JazzCash
  • Bank Transfer

For online payments, orders are processed after payment verification.

5. Shipping & Delivery

We deliver across Pakistan.

Delivery times may vary depending on your location and courier services. While we aim to deliver orders within the estimated timeframe, delays caused by courier companies, weather conditions, or public holidays are beyond our control.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers must contact us within the specified return period if they receive a damaged, defective, or incorrect item.

7. Customer Responsibilities

Customers are responsible for providing:

  • Accurate shipping information
  • A valid phone number
  • Correct payment information (where applicable)

Khaas is not responsible for delays or failed deliveries caused by incorrect customer details.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Khaas and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

Khaas shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your information and using it only for order processing and customer support.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

WhatsApp: 0317-0672119

Email: business13577@gmail.com

Location: Lahore, Punjab, Pakistan