Terms of service
Terms & Conditions
Welcome to Khaas. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.
Khaas reserves the right to update or modify these Terms & Conditions at any time without prior notice.
2. Products & Pricing
We strive to provide accurate product descriptions, images, and pricing. However, errors may occasionally occur. We reserve the right to correct any errors, update product information, or cancel orders if necessary.
Product colours may vary slightly due to different screen settings and lighting conditions.
3. Orders
Once an order is placed, you will receive an order confirmation.
We reserve the right to refuse or cancel any order due to:
- Incorrect pricing or product information
- Product unavailability
- Suspected fraudulent activity
- Incomplete or incorrect customer information
4. Payments
We currently accept:
- Cash on Delivery (COD)
- Easypaisa
- JazzCash
- Bank Transfer
For online payments, orders are processed after payment verification.
5. Shipping & Delivery
We deliver across Pakistan.
Delivery times may vary depending on your location and courier services. While we aim to deliver orders within the estimated timeframe, delays caused by courier companies, weather conditions, or public holidays are beyond our control.
6. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
Customers must contact us within the specified return period if they receive a damaged, defective, or incorrect item.
7. Customer Responsibilities
Customers are responsible for providing:
- Accurate shipping information
- A valid phone number
- Correct payment information (where applicable)
Khaas is not responsible for delays or failed deliveries caused by incorrect customer details.
8. Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the property of Khaas and may not be copied, reproduced, or used without prior written permission.
9. Limitation of Liability
Khaas shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your information and using it only for order processing and customer support.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
WhatsApp: 0317-0672119
Email: business13577@gmail.com
Location: Lahore, Punjab, Pakistan